Sales Order Information

We aim to post all orders out as soon as possible to you, usually items are posted the same day-next day, but sometimes there may be a few days delay, SO we state a delivery time of 7 – 28 days.

If you select to pay for special delivery, we cannot guarantee that your item will arrive the next day, it may actually take 7 – 28 days to arrive.
We ship all items worldwide.
You have the option of adding on recorded delivery during the checkout, international buyers should contact us FIRST to request recorded delivery, if this is not selected then your order will not be insured and we will not
be able to help you further if the item/s get lost in the post.

We always obtain a proof of postage certificate from the post office, in the event the item goes missing in the postal system and it is not sent recorded or special delivery we cannot be held responsible, so please bear this in mind before you select which postage option to choose.

Please be aware during the pandemic that the postman may sign for your item for you, the tracking info will show this, if you were out, just look for a card first, or contact your local Royalmail dept, they have your pack.: Payment Methods Accepted :
SORRY – CHEQUES ARE NO LONGER ACCEPTED.PaypalCredit Cards – via Paypal – we do not see your card details!Direct Bank Transfer

Returns Policy

If for any reason you wish to return an item/s to us there are certain conditions that need to be met first.

1, Any item/s returned to us must arrive back to us in the same condition.
2, Please state a a valid reason why the item was returned to us.
3, Your rights are not affected.
4, Refunds will either be made via C/C – Paypal return, the same method you paid to us,
BUT note the paypal FEE is now kept by Paypal they no longer return it,
so we have to apply this charge to you and deduct this amount on any returned items and return postage fees.
5, Return postage fees may be refunded under certain conditions of our error, proof of postage is required.
6, You must notify us within 7 days of the item arriving to you of any returns request you may have, or we will not enter into a refund at all.

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